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Unemployment Insurance Services Division

Providing Unemployment Services To Iowans
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Unemployment Insurance Definitions

Administrative Law Judge
A hearing officer who hears the claimant's or the employer's appeal.

Administrative Penalty
A condition the claimant must fulfill when the claimant has been disqualified in order for him/her to be eligible for benefits.

Appeal
The formal request by a claimant or employer to have a case reconsidered by the next higher level authority (see "Hearing").

Base Period
First four of the last five completed calendar quarters prior to the claimant's Benefit Year. The wages paid in the base period determine the weekly benefit amount.

Benefit Year
The one-year period that begins with the first day of the calendar week that the claimant files for benefits. If the claimant is still unemployed when the Benefit Year expires, the claimant should file a new claim. Even if the claimant used all of the benefits in the first benefit year, the claimant may again be entitled to benefits in the next benefit year provided all requirements are met.

Determination
A decision made regarding a claimant's eligibility for benefits. A monetary determination shows the amount of money the claimant may be eligible to receive; a benefit determination is a decision about a possible disqualifying factor (quit, discharge, job refusal, etc.) that may result in the denial of benefits.

DUA
Disaster Unemployment Assistance - Section 407 of the Disaster Relief Act of 1974 created a program for the payment of unemployment assistance to unemployed individuals whose unemployment is the direct result of a major disaster as declared by the President of the United States.

Effective Date
The first day of the calendar week that the claimant files for benefits.

Extended Benefits
Additional Federally funded weeks of benefits paid during periods of high unemployment as provided by the U.S. Congress.

Hearing
A formal meeting held to consider an appeal of a decision (determination) concerning benefits or to resolve a dispute of a material fact between the employer and employee.

Hearing Examiner
A hearing officer who hears the claimant's or the employer's appeal.

IowaWORKS Center
An IowaWORKS Center provides many services which include helping a claimant find appropriate training programs to improve the claimant's skills and helping the claimant find a job.

Overpayment
Benefits received that the claimant was not entitled to because of a disqualification, earnings or for other reasons.

Partial Benefits
If the claimant's gross earnings during a week are less than the claimant's Weekly Benefit Amount plus $15.00, the claimant may be entitled to a "Partial Check." Partial checks are usually paid when the claimant's number of hours worked per week are reduced and the claimant is working all available hours.

Quarter
The calendar year is divided into four quarters: the first quarter is January through March, the second quarter is April through June, the third quarter is July through September, and the fourth quarter is October through December.

TRA
The Federal Trade Readjustment Act which provides benefits to persons affected by foreign imports.

Telecert
Claimants file continued claims for unemployment insurance benefits by telephone. The claimant must call the automated telephone information service and enter responses to the eligibility questions. The call must be placed to the automated telephone information service immediately after the end of the calendar week. Certifications can be made from 10:00 AM, Saturday until 11:30 PM, Sunday or 7:30 AM to 4:59 PM, Monday through Friday.

UCFE
Unemployment Compensation for Federal Employees which is the benefit program for former federal employees.

UCX
Unemployment Compensation for Ex-Service Personnel which is the benefit program for ex-military personnel.

Weekly Benefit Amount (WBA)
The amount of money to which a claimant may be entitled each week. The amount is based on the claimant's covered wages paid during the Base Period.

Week Ending Date
For our records, the benefit week runs from Sunday through Saturday. The week ending date is always a Saturday date.

Workforce Advisor
The person who specializes in helping the claimant and the employer with Unemployment Insurance problems and who makes decisions ("Determinations") regarding the claimant's eligibility and the employer charging. Sometimes referred to as a "Claim Specialist."

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Unemployment Insurance For Workers
P.O. Box 10332
Des Moines, Iowa 50306-0332

E-mail: uiclaimshelp@iwd.iwd.iowa.gov

or contact your local IowaWORKS Center

Local IowaWORKS Contact Information


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