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Iowa Workforce Development
Region 9
Business Services

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Region 9
IowaWORKS Centers



Business Services

Business Services

Iowa Workforce Development is much more than the " unemployment office."  Our mission is Iowa Workforce Development will provide quality, customer-driven services that support prosperity, productivity, health and safety for Iowans.  Within this mission we focus on accomplishing two objectives:

  • Assisting businesses in solving employment and training related problems; 
  • Helping people with career transitions. 

Services for "Businesses" in the four county area of Region 9 (Scott, Muscatine, Clinton, and Jackson) include:

  • Recruitment
    To thrive in business today you must have qualified employees who can serve your customers.  IWD staff seek to best match prospective employees with the skills and abilities that business needs.  To find a broad range of employees to choose from, jobs listed with IWD are posted in our local offices as well as listed on several internet sites:  IowaJobs, and  You may also submit your job openings electronically through our Business Portal... IowaWorks!
  • Business Representative
    Region 9's Business Service Representatives give assistance to local businesses with recruitment needs, large or small, coordination of career or employment fairs, and marketing of IWD products and services.  Contact Mike for more information on how this one on one service can save your company time and money.
  • Testing Services
    Planning on hiring a new secretary who must type 50 words per minute?  IWD staff can administer - at no charge to the business or job seeker - proficiency tests for Typing, 10-Key and Data Entry. 
  • WorkKeys®
    A system developed by American College Testing (ACT) for documenting and improving work place skills. WorkKeys™ is implemented in three steps: Job Profiling, Assessments, and Training Targets. WorkKeys™ allows employers to screen for new employees with needed skills, determine training needs of entry level and current employees, and provide schools with information on how to prepare students for the workplace. Contact Steve for more information.
  • Labor Market Information
    Considering adding a new position and are unclear what the market pays. Current Labor Market information is available on various economic trends and occupations, including data on prevailing wage rates and projected job outlooks.  Check out IWD's Iowa Workforce Information Network site on the web.
  • Tax Liability Information - IWD field auditors work with new and existing employer accounts, including assistance with determining tax liability, current and delinquent quarterly reporting, auditing of employer records, and determining worker status. Contact Dave for the Davenport area, contact Mike for the Muscatine area, contact Errol for the Clinton area, and contact Kathy for the Maquoketa area.
  • Tax Credits
    The Work Opportunity Tax Credit (WOTC) and Welfare to Work Tax Credit (WWTC) offers businesses federal income tax credit if they hire persons from certain qualified groups, such as the low income persons or persons with disabilities. 
  • Employers' Council of Iowa
    The Employers' Council of Iowa is comprised of groups of employers who work in partnership with Iowa Workforce Development to meet the workforce needs of employers.  
  • Work Permits
    The IWD staff authorizes work permits and certificates of age for young people entering the job market.
  • Business Closings/Downsizings
    Should your business experience a closing or restructuring, IWD staff and its partners are ready to help employees make the transition to other employment.  Laid off workers are provided access to services, including financial support and training.  Check out our new service for businesses experiencing a downsizing of 30 or more people.... Iowa Advantage. 
  • Unemployment Insurance Tax Forms/Publications
    A number of commonly required or requested forms are available on-line or at your local IWD office.

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Iowa Workforce Development Region 9


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