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Iowa Workforce Development
Region 8
Carroll Workforce Development Center

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Carroll Workforce Development Center
One-Stop Center

Carroll Office
619 N Carroll Street
Carroll, Iowa 51401
Telephone: (712) 792-2685
Fax: (712) 792-6605
Office Hours: 8:30 a.m. to 4:30 p.m.,
Monday through Friday
Map To Find Our Office

The One-Stop Center, known locally as the Workforce Development Center, is located at 619 North Carroll Street in Carroll.  One-Stop customers are now able to access a wide variety of services at one location. 

Development of the One-Stop Center was funded in part by state and federal dollars to develop a new customer-focused way to deliver workforce services. By offering these services in a convenient location, customers spend less time searching for the right place to go and more time using up-to-date services to get the answers to their questions.

IWD provides services such as job placement assistance, unemployment insurance, unemployment tax liability services, services for veterans, labor market information, dislocated worker programs (Re-employment Services), proficiency testing and career guidance assessments. Additional services and programs provided by workforce staff include pre-employment training, skills assessment, resume writing, institutional skills training, on-the-job  training, school-to-work staffing, at-risk youth programming, PROMISE JOBS, solo parent program, regional housing, self-sufficiency program, case management, career counseling, and work experience. Region XII Council of Governments administers the Workforce Investment Act (WIA) program.  In addition to WIA, the COG provides PROMISE JOBS services for the Department of Human Services and has partnered to administer various other innovative workforce development grants.  COG staff provides school-to-work and at-risk-youth services to several school districts in the region. For more information on these programs, call (712) 792-2685.  DHS contracts out the PROMISE JOBS program to the One-Stop Center. For more information on this program, call (712) 792-9812.

The Division of Vocational Rehabilitation Services (DVRS) is a partner agency co-located at the One Stop Center. DVRS provides counseling and guidance, training, and job placement assistance for persons identified as having a diagnosed disability. For more information on eligibility, call (712) 792-9351. 

The One-Stop Center partners with Elderbridge Agency on Aging and Experience Works to provide additional services to men and women 55 years of age or older who are seeking full-time, part-time or temporary employment.    Services Available:

• Business Services
• Outreach
• Reverse Referrals
• Tax Credits
• Labor Market Information
• Work Permits
• Required Posters
• Business Closings/Downsizing
• Veteran’s Services

Client Resource Center 

• Job information
• Résumé Service
• Choices Career Exploration
• Internet Access
• Labor Market Information
• Typing Tutorial
• Proficiency Testing in Typing, 10-Key and Data Entry
• Word Processing 
• Brochures and Pamphlets
• Job Placement Assistance
• Unemployment Insurance

The Carroll Workforce Development Center has a Resource Center available year-round, Monday – Friday, 8 a.m. - 4:30 p.m. Staff will direct you to computer software, publications and Internet sites that can help you research careers, schools, communities and obtain information regarding current workforce trends.

Effective April 9, 2007
The Carroll office will administer group Unemployment Insurance claims Monday -  Friday at 10:30 a.m. These claims are taken via paper claim form.
Staff are available to assist users of the intranet claim form in the resource room from 8:30 a.m. – 4:00 p.m. Monday – Friday.
 

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