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Iowa Workforce Development
Region 8
Carroll IowaWORKS Center

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IowaWORKS Western Iowa

Carroll Workforce Center

IowaWORKS Western Iowa
619 N Carroll Street
Carroll, Iowa 51401
Telephone: (712) 792-2685
Fax: (712) 792-6605

Center hours:
Monday, Tuesday, Thursday and Friday
8:30 AM to 4:30 PM
9:00 AM to 4:30 PM

Map To Find Our Office

The Carroll IowaWORKS Center is a one-stop where customers are able to access a wide variety of services at one location. 

For access to services from 8 a.m. to 8 p.m. Monday through Thursday, 8 a.m. to 7 p.m. Friday, and 9 a.m. to 2 p.m. on Saturday, call 866-239-0843. 


Check out our workshop calendar for workshops and events in our center or search statewide on our agency calendar to find helpful workshops and the job fair calendar for statewide listings.


New!  Description: facebook icon  Like us on Facebook at IowaWORKS Western Iowa for news and information about upcoming events such as job fairs and workshops, job orders, and announcements.


Skilled Iowa Initiative Launched to Assist Employers and Workers and to
Stimulate Business Growth

Governor Terry Branstad announced the new Skilled Iowa Initiative, a program that provides assurances to employers and potential employers that local workforces have the skills and abilities to fill job openings. The initiative will promote the National Career Readiness Certificate (NCRC) testing to potential job seekers, encourage businesses to hire certified workers when applicable, and provide resources to those looking to improve their skills.

“The Skilled Iowa Initiative is a critical step in improving the quality of the workforce in Iowa,” said Governor Branstad. “It is important Iowa’s government, private industry and our educational system work together to find innovative solutions.”

The program will allow employers to determine baseline skills for potential employees. The program uses a universal testing system that rates the skills and abilities of those in Iowa’s workforce, awarding an NCRC upon completion of the program. The NCRC allows workers to more accurately display their skills to current and potential employers. More details are available at the website:

“The National Career Readiness Certificate is an effective measure of foundational skills and will help businesses confidently hire workers who are right for the job,” said Lt. Governor Reynolds. “It will help employers evaluate an individual worker’s abilities, allowing for a more accurate matching of skill sets with those required by the job.”

Find Skilled Iowa on Facebook at and follow @SkilledIowa on Twitter.


National Career Readiness Certificate

National Career Readiness Certificate (NCRC) is ACT WorkKeys assessment based credential that proves the job seeker has the skills to meet the job. 


Job Seekers

  • Skills Lab
     - Job information (local/state/nationwide/globally)
     - Résumé writing and programs
     - Internet access
     - Labor market information
     - Typing tutorial
     - Proficiency testing in typing, 10-key, data entry and Microsoft Office programs
     - Word processing & spreadsheet
     - Resource books
     - Brochures & pamphlets

  • Job Placement Assistance

  • Unemployment Insurance


  • Reemployment Services

  • Work Opportunity & Welfare-to-Work Tax Credits

  • Work Permits

  • Required Posting Information

  • Veterans Services

  • Workforce Investment Act Services

  • Iowa Vocational Rehabilitation

Technical Assistance for Employers    

  •  Required Posting Information

  • Employers Council of Iowa (ECI)-provides training events specific for employers, i.e. OSHA, unemployment, I-9 verifications

  •  Resource Books

  •  Business Closing

  •  Tax Liability

  •  Labor Market Information

  •  Recruitment

  •  Proficiency Testing

The Carroll Workforce Development Center has a Resource Center.  Staff will assist you with computer software, publications and internet sites that can help you research careers, schools, communities and obtain information regarding current workforce trends.  Staff are also available to assist users in the Computer Lab and with the intranet unemployment claim form from 8:30 a.m. – 4:30 p.m. Monday, Tuesday, Thursday & Friday and Wednesdays 9 a.m. - 4:30 p.m.

IowaWORKS services are available at local Access Points.  Hundreds of access points are available across the state.

Access Points

Description: facebook icon  Like us on Facebook at IowaWORKS Western Iowa for news and information about upcoming events such as job fairs and workshops, job orders, and announcements.

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Auxiliary aids and services are available upon request for individuals with disabilities.