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Iowa Workforce Development
Region 3&4
Job Seeker and Customer Services

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Workforce Region 3&4

Spencer IowaWORKS Center

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Job Seeker and Customer Services

You don’t have to be unemployed to use the services provided by Iowa Workforce Development. Iowa Workforce Development will contribute to Iowa's economic growth by providing quality customer-driven services that support prosperity, productivity, health and safety for Iowans.

Services for IWD customers in  Regions 3 & 4 include:

  • Jobs - IWD staff matches job seekers against the employment needs of prospective employers, and makes appropriate referrals. No fees are charged. Jobs listed with IWD are posted in local offices, and on several Internet sites: Iowa Jobs and US.jobs. For a listing of local jobs, see the Local Job Opportunities site on this website.

  • Career and Employment Fairs -  Annual career and employment fairs are held in Regions 3 & 4, offering employers and job seekers the opportunity to interact at a single location. 

  • Unemployment - The Spencer IWD office takes claims for Unemployment Insurance. Click on the above link for information on filing and eligibility.  Local IWD staff and partners also work with employers in the event of mass layoffs and/or business closings.  The Intranet application is available at all IWD resource centers and allows claimants to file and/or register for services on-line during regular business hours.  An Internet application is also available, allowing persons with a PC and Internet access to file for benefits or register for work 24 hours a day, seven days a week.

  • Resource Centers - IWD has PCs available to the public at all permanent locations for use in developing résumé, doing career exploration, and taking typing tests and tutorials. A number of Internet-based job seeking tools are available, as well as access to employer web sites and IWD job postings. We also have a number of brochures and pamphlets. There is no cost for any of these services.

  • Testing Services - Applying for a job that requires 65 words per minute typing speed? IWD staff can administer – at no charge to you – proficiency tests for typing, 10 key and spelling.

  • Worker Profiling and Reemployment Services -  Worker Profiling and Reemployment Services is designed to help persons identified as being at risk for long-term unemployment insurance eligibility to return to the workforce as quickly as possible.

  • Tax Credits - The Work Opportunity Tax Credit (WOTC) and Welfare to Work Tax Credit (WtWTC) offers employers federal income tax credit if they hire persons from certain qualified groups, such as the low income or disabled. IWD staff can determine if you qualify for this hiring incentive.

  • Labor Market Information - Current Labor Market Information is available on various economic trends and occupations, including data on prevailing wage rates and projected job outlooks. 

  • Skills Identification -  IWD has access to several available tools for assisting job seekers who want to identify skills, abilities and interest for employment.

  • Child Labor Forms - IWD staff authorizes Work Permits/Certificates of Age to young people seeking to enter the job market.  Anyone who is less than age 18 and planning to go to work must secure this verification that they are old enough for the job in question, and that the job is safe for them to perform.

  • Business Closings/Downsizing - Should your place of work experience closing or restructuring, IWD staff and its partners are ready to help you make the transition to other employment. Laid-off workers are provided access to services, including financial support and training.

  • PROMISE JOBS - PROMISE JOBS is Iowa’s program to help Family Investment Program (FIP) recipients receive job and training information and assistance to become self-sufficient.

  • Job Club - This series of workshops is available for job seekers, dislocated workers, students, and other customers interested in updating their job seeking skills, deciding on a career, going back to school, budgeting, etc. There is no cost to attend any of these workshops.  For more information on class schedules, or to pre-register, contact your local Iowa Workforce Development office.

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