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Iowa Workforce Development
Region 3&4
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Workforce Region 3&4

Spencer IowaWORKS Center

Access Points
 

 

Regions 3 & 4 News

Man reading newspaperIowa Workforce Development has developed a Business Directory listing for our business customers that allows business websites to link directly to the IWD website and in turn, give thousands of customers access and exposure to business information! If you have any questions, please feel free to contact your local Iowa Workforce Development Office.

The Spencer IowaWorks office is open from  8:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday, and 9:00 a.m. to 4:30 p.m. on Wednesday.  The phone number is (712) 262-1971.

 Two ways to file claims for unemployment insurance are available. Customers using Iowa Workforce Development computers can use the  "Intranet" application in our offices. Just tell a staff member that you have keyboarding skills and would like to enter your own claim for benefits. An "Internet" application is available on any personal computer with an Internet connection, 24 hours a day, seven days a week.

Virtual Access Points

Besides the regional Iowa Workforce Development office in Spencer, our region has several "Virtual Access Points" located in the ten counties throughout our region.  These access points  provide customers access to job listings, unemployment information and access to IWD web-based applications.  Customers are able to register for IWD services, search for jobs, and file for Unemployment Insurance benefits from these locations. 

For more information, contact your Spencer Iowa Workforce Development Office.

Answers to your Frequently Asked Questions

Answers to the questions that have been asked most frequently of Iowa Workforce Development staff are now available online.  Questions are listed in over 20 different topics.  Just click here.

Office Proficiency Assessment & Certification Available to Employers

Iowa Workforce Development is offering the Office Proficiency Assessment & Certification (OPAC) System to assist area businesses in screening job applicants.  The OPAC System is a suite of PC-based tests that measure abilities in specific applications using a "live software" approach, including MS Word®, MS Excel®, MS PowerPoint, MS Access®, Lotus 1-2-3, and WordPerfect®.  It also offers general clerical tests, such a keyboarding, 10-key, data entry, filing and proofreading.  In addition, OPAC includes financial tests for bank reconciliation, deposits, petty cash, and basic math skills. 

Best of all the OPAC System is provided at no charge to area businesses.  If your company is interested in using the OPAC System to assess job applicant's skills, please call your local Iowa Workforce Development office.

Lakes Area Employers' Council meetings & seminars:

The Lakes Area Employers’ Council (ECI) and Kossuth County ECI will be meeting jointly in Spencer on May 21, 2014 from 1:00 to 3:00 p.m. at Iowa Lakes Campus in Spencer.  Administrative Law Judge James Timberland will speak on unemployment.  

  • Have you been losing your unemployment appeal hearings?

  • Is your UI tax rate going up due to multiple lost claims hearings?

  • Learn how to prepare your case and reduce your tax liability. 

  • James will help to clarify the rules related to unemployment insurance and the appeals process, identify what constitutes a discharge for misconduct, when a “quit for good cause” is attributable to the business and much more.

For more information or to pre-register, call Bob Becker at (712) 262-1971 x 126 or e-mail him at Robert.Becker@iwd.iowa.gov

Kossuth County Employers' Council meetings & seminars:

The Kossuth County ECI and Lakes Area Employers’ Council (ECI) will be meeting jointly in Spencer on May 21, 2014 from 1:00 to 3:00 p.m. at Iowa Lakes Campus in Spencer.  Administrative Law Judge James Timberland will speak on unemployment.  

  • Have you been losing your unemployment appeal hearings?

  • Is your UI tax rate going up due to multiple lost claims hearings?

  • Learn how to prepare your case and reduce your tax liability. 

  • James will help to clarify the rules related to unemployment insurance and the appeals process, identify what constitutes a discharge for misconduct, when a “quit for good cause” is attributable to the business and much more.

All businesses and employers are invited to attend. Schedule is subject to change.   Please pre-register for all meetings with Paula Seely,  515-295-4602, or e-mail at  seelyp@mercyhealth.com

Storm Lake Employers' Council (ECI) Meetings:

The Storm Lake Employers’ Council of  Iowa will host Judge James Timberland. on  May 21, 2014 from 9:00 am to 11:00 am at the Area Education Agency, 824 Flindt Drive, Storm Lake, Iowa.  There is no charge for this meeting.

Judge Timberland earned his bachelor’s, master’s, and law degrees at the University of Iowa.  Judge Timberland became an Administrative Law Judge in the  Unemployment Insurance Appeal Bureau at  Iowa Workforce Development in 2004 and has heard and decided 8,000 to 9,000 unemployment insurance appeals.

The session will cover  the following topics:

  • Steps to adjudicating an unemployment  insurance claim

  • Preparing for the appeal hearing

  • Appeal letter

  • Written statements

  • Definition of misconduct and more

For more information or to pre-register, call Shari Goertz at (712) 262-1971 x 149 or e-mail her at Shari.Goertz@iwd.iowa.gov

Upper Northwest Iowa Employers' Council (ECI) Meetings:

For information about Upper Northwest Iowa Employers' Council, contact Ann Conner at (712) 262-1971 ext. 125 or e-mail her at Elizabeth.Conner@iwd.iowa.gov.

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