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IowaWORKS Southeast Iowa
Region 16
Business Services

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Business Services

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The Region 16 IowaWORKS provide your door to workforce services in Southeast Iowa. The mission of the IowaWORKS is to provide quality customer-driven services that support prosperity, productivity, health and safety for Iowans

Services for employers in our region 16 area include:

  • Recruiting - WorkWORKS Recruitment and Placement staff seeks to match job seekers against the employment needs of prospective employers, and to make appropriate referrals. No fees are charged. Jobs listed with Iowa Workforce Development (IWD) are posted in local offices, and on several Internet sites: IowaJobs and

  • Outreach - The WorkWORKS Recruitment and Placement staff will provide area employers assistance with recruitment needs; coordination of large-scale recruitment, such as career and employment fairs; and marketing of Iowa Workforce Development (IWD) products and services. Contact the Burlington office at (319) 753-1671, or by e-mail.

  • Career and Employment Fairs - Annual career and employment fairs in Region 16 are usually held in the spring and offer businesses and job seekers the opportunity to interact at a single location. Businesses are charged a nominal fee to cover advertising costs. Please contact us at (319) 753-1671 for details.

  • Testing Services - Planning to hire a new secretary who must be able to type 65 words per minute? IowaWORKS staff can administer – at no charge to the employer or job seeker – proficiency tests for typing, 10 key and data entry. 

  • Reverse Referrals - This service directs all interested job seekers to apply for openings at the Workforce Center offices, freeing the employer’s time for other tasks. 

  • WorkKeys® - A system developed by American College Testing (ACT) for documenting and improving workplace skills. WorkKeys® is implemented in three steps: job profiling, assessments, and training targets. WorkKeys® allows employers to screen employees with needed skills, determine training needs of entry-level and current employees, and provide schools with information on how to prepare students for the workplace. 

  • Tax Credits - The Work Opportunity Tax Credit (WOTC) and Welfare-to-Work Tax Credit (WtWTC) offer employers federal income tax credit if they hire persons from certain qualified groups, such as persons with low incomes or persons with disabilities. 

  • Labor Market Information - Current Labor Market Information is available on various economic trends and occupations, including data on prevailing wage rates and projected job outlooks. 

  • Interview Rooms - Want to interview or test prospective applicants away from your office? The WorkWORKS offices offer meeting rooms to businesses for job interviews (when available) and Resource Center space for businesses to display and distribute job information.

  • Employers' Council of Iowa - This group of local business people meet to plan and host training opportunities for area businesses.

  • Work Permits - Workforce Center staff authorize work permits and certificates of age for young people under 18 years of age seeking to enter the job market. 

  • Business Closings/Downsizing - Should your business experience closing or restructuring, Workforce Center staff and its partners are ready to help employees make the transition to other employment. Laid-off workers are provided access to services, including financial support and training. 

  • Tax Liability Information - Region 16 has a tax liability specialist, Rose Fischer. She can be reached at the Burlington office at (319) 753-1671 ext 31409.

  • Unemployment Insurance Tax Forms and Publications - A number of commonly required or requested forms are available on-line

  • Benefit Payment Control, Investigation and Recovery - Through its fraud detection program, Iowa Workforce Development (IWD) attempts to prevent and detect benefits paid through error by IWD or through willful misrepresentation or error by the claimant or others. Karen vonBehren can be contacted at (319) 753-1671 ext 31435 for information regarding wage cross matches, border checks and regular investigations.


IowaWORKS Southeast Iowa


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