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Iowa Workforce Development
Region 15
Ottumwa IowaWORKS Center

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IowaWORKS Center


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Ottumwa IowaWORKS Center

 15260 Truman Street, IHCC North Campus
Ottumwa, IA 52501

Telephone: (641) 684-5401

Fax: (641) 684-4351


Office Hours:

Monday, Tuesday, Thursday, Friday

8:30 AM - 4:30 PM


9:00 AM - 4:30PM

Map To Find Us



The National Career Readiness Certificate (NCRC) testing is available free of charge at the Ottumwa IowaWORKS office. Contact Amy at 641-684-5401, extension 40010 to schedule your testing today!


Skilled Iowa Initiative Launched to Assist Employers and Workers, Stimulate Business Growth

Governor Terry Branstad announced the new Skilled Iowa Initiative, a program that provides assurances to employers and potential employers that local workforces have the skills and abilities to fill job openings. The initiative will promote the National Career Readiness Certificate (NCRC) testing to potential job seekers, encourage businesses to hire certified workers when applicable, and provide resources to those looking to improve their skills.

“The Skilled Iowa Initiative is a critical step in improving the quality of the workforce in Iowa,” said Governor Branstad. “It is important Iowa’s government, private industry and our educational system work together to find innovative solutions.”

“This program is the right move for our state,” said Director Wahlert. “Skilled Iowa provides a universal system of assessing workers’ skills and abilities for employers, as well as promoting workers’ development and improvement.”

The program will allow employers to determine baseline skills for potential employees. The program uses a universal testing system that rates the skills and abilities of those in Iowa’s workforce, awarding an NCRC upon completion of the program. The NCRC allows workers to more accurately display their skills to current and potential employers. More details are available at the website:

“The National Career Readiness Certificate is an effective measure of foundational skills and will help businesses confidently hire workers who are right for the job,” said Lt. Governor Reynolds. “It will help employers evaluate an individual worker’s abilities, allowing for a more accurate matching of skill sets with those required by the job.”

Find Skilled Iowa on Facebook at and follow @SkilledIowa on Twitter.


Services available in the Ottumwa IowaWORKS Center are:

  • Business Services

  • Job Placement Services

  • Unemployment Services

  • Work Permits

  • PROMISE JOBS Programs

  • Veterans Services

  • Labor Market Information

  • Required Posting Information

  • Work Opportunity Tax Credit & Welfare-to-Work Tax Credits

  • Reemployment Services

  • Brochures and Pamphlets

  • KeyTrain Assessment Testing

  • National Career Readiness Certification

  • Workforce Investment Act (WIA) Services

Resource Center with the following services available on personal computers:

  • Job Search Information

  • Résumé Service

  • Labor Market Information

  • Career Exploration Information

  • Proficiency Testing in Typing, 10 Key & Data Entry

  • Typing Tutorial

  • Word Processing & Spreadsheet programs

  • Internet Access for Employment & Education Information



Des Moines River bridge in Ottumwa


Ottumwa, a city of nearly 25,000, is located on the banks of the Des Moines River. Established in 1851, the name Ottumwa means "rippling waters."  Ottumwa has become a hub for individuals seeking secondary education, retail businesses, health care and employment in southern Iowa.  


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