IowaJobs | IowaWorks | Iowa Workforce Development | Business Directory | Frequently Asked Questions

Iowa Workforce Development
Region 15
Job Seeker and Customer Services

Iowa Workforce Development - Work With Us®   

Region 15
IowaWORKS Center

Regional Profile

Visit the Iowa Trends Site!
Iowa Trends Site

Click here for the Iowa Workforce Information Network!
Iowa Workforce
Information Network

Click Here for Disability Information


Job Seeker and Customer Services

customer service people

You don't have to be unemployed to use the services provided by Iowa Workforce Development. Iowa Workforce Development will contribute to Iowa's economic growth by providing quality customer-driven services that support prosperity, productivity, health and safety for Iowans.

Services for job seekers in Region 15 include:

  • Jobs - IWD staff matches job seekers against the employment needs of prospective employers and makes appropriate referrals. No fees are charged. Jobs listed with IWD are posted in local offices and on several Internet sites: IowaJobs, and US.jobs.

  • Unemployment - All Region 15 permanent offices take claims for Unemployment Insurance. Unemployment claims can also be filed via the Internet from any connected PC, such as your own home, 24 hours a day, 7 days a week. Click on the above link for information on filing and eligibility. In addition customers can file for benefits on the computers in the IWD offices.

  • Resource Centers - IWD has PCs available to the public at all permanent locations for use in developing résumés, exploring career options, identifying skills, proficiency testing, and tutorials. A number of Internet-based job seeking tools are available, as well as access to employer Web sites and IWD job postings. We also have a number of brochures and pamphlets. There is no cost for any of these services.

  • Workshops-IWD offers many workshops designed to help you develop or refine the tools and skills needed to get and keep employment.

  • Testing Services - Applying for a job that requires 65 words per minute typing speed? IWD staff can administer - at no charge to you - proficiency tests for typing, spelling, 10 key and data entry.

  • Worker Profiling and Reemployment Services - Worker Profiling and Reemployment Services is designed to help persons identified as being at risk for long-term unemployment insurance eligibility return to the workforce as quickly as possible.

  • Tax Credits - The Work Opportunity Tax Credit (WOTC) and Welfare-to-WorkTax Credit (WtWTC) offers employers federal income tax credit if they hire person from certain qualified groups, such as low income or disabled. IWD staff can determine if you qualify for this hiring incentive.

  • Labor Market Information - Current labor market information is available on various economic trends and occupations, including data on prevailing wage rates and projected job outlooks.

  • Business Closings/Downsizing  Should your place of work experience a closing or restructuring, IWD staff and its partners are ready to help you make the transition to other employment. Laid-off workers are provided access to services, including financial support and training. The new Iowa Advantage program is specifically designed for this purpose.

  • Veteran's Services - Our Veteran's Services Representative coordinates all services provided to veterans, including counseling, testing, and identifying training and employment opportunities.

  • PROMISE JOBS - PROMISE JOBS is Iowa's program to help Family Investment Program (FIP) recipients receive job and training information and assistance to be self-sufficient.

Search | Site Map

Iowa Workforce Development Region 15


America's Workforce Network

IWD Is A Proud
Member of
 America's Workforce Network.

State of Iowa
Home Page

An Equal Opportunity Employer/Program
Auxiliary aids and services are available upon request for individuals with disabilities.