Job Seeker and Customer Services - Iowa Workforce Development Region 15

Regional Profile

Job Seeker and Customer Services

You don't have to be unemployed to use the services provided by Iowa Workforce Development. Iowa Workforce Development will contribute to Iowa's economic growth by providing quality customer-driven services that support prosperity, productivity, health and safety for Iowans.

Services for job seekers in Region 15 include:

Jobs - IWD staff matches job seekers against the employment needs of prospective employers and makes appropriate referrals. No fees are charged. Jobs listed with IWD are posted in local offices and on several Internet sites: IowaJobs, Iowa Workforce Development's Skill Center, America's Job Bank, and Smart Career Move. Smart Career Move is for jobs paying a minimum of $30,000 per year.

Unemployment - All Region 15 permanent offices take claims for Unemployment Insurance. Unemployment claims can also be filed via the Internet from any connected PC, such as your own home, 24 hours a day, 7 days a week. Click on the above link for information on filing and eligibility. In addition customers can file for benefits on the computers in the IWD offices.

Resource Centers - IWD has PCs available to the public at all permanent locations for use in developing résumés, exploring career options, identifying skills, proficiency testing, and tutorials. A number of Internet-based job seeking tools are available, as well as access to employer Web sites and IWD job postings. We also have a number of brochures and pamphlets. There is no cost for any of these services. An IWD PC is also available at Indian Hills Workforce Development on the Indian Hills Community College campus.

Testing Services - Applying for a job that requires 65 words per minute typing speed? IWD staff can administer - at no charge to you - proficiency tests for typing, spelling, 10 key and data entry.

Worker Profiling and Reemployment Services - Worker Profiling and Reemployment Services is designed to help persons identified as being at risk for long-term unemployment insurance eligibility return to the workforce as quickly as possible.

Tax Credits - The Work Opportunity Tax Credit (WOTC) and Welfare-to-WorkTax Credit (WtWTC) offers employers federal income tax credit if they hire person from certain qualified groups, such as low income or disabled. IWD staff can determine if you qualify for this hiring incentive.

Labor Market Information - Current labor market information is available on various economic trends and occupations, including data on prevailing wage rates and projected job outlooks.

Work Permits - IWD staff issues Work Permits and Certificates of Age to young people under 18 years of age just entering the job market.

Business Closings/Downsizing Should your place of work experience a closing or restructuring, IWD staff and its partners are ready to help you make the transition to other employment. Laid-off workers are provided access to services, including financial support and training. The new Iowa Advantage program is specifically designed for this purpose.

Veteran's Services - Our Veteran's Services Representative coordinates all services provided to veterans, including counseling, testing, and identifying training and employment opportunities.

PROMISE JOBS - PROMISE JOBS is Iowa's program to help Family Investment Program (FIP) recipients receive job and training information and assistance to be self-sufficient.

Iowa Workforce Development Region 15
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