Iowa Trends Site
Job Seeker And Customer Services
You don’t have to be unemployed to use the services provided by Iowa
Workforce Development. Our mission is to provide
quality, customer-driven services that support prosperity, productivity, health and safety for Iowans.
Services for IWD customers in the eight-county area of Region 14 (Adair,
Adams, Clarke, Decatur, Montgomery, Ringgold, Taylor, Union
- Jobs -
matches job seekers against the employment needs of prospective
employers, and makes appropriate referrals. No fees are charged.
Jobs listed with IWD are posted in local offices and on several
- Immediate Interview Events and
Employment Expos/Fairs -
Events are held regularly
at the IowaWORKS center in Creston and through out the community
depending on the need of the employers. View our
job fair calendar
of events and like us on Facebook at IowaWORKS Southern Hills.
- Workshops-IWD offers many workshops
designed to help you develop or refine the tools and skills needed
to get and keep employment.
workshop calendar of events for a list of upcoming workshops
or like us on
Facebook at IowaWORKS Southern Hills
Unemployment claims can be filed via the
internet from any internet
connected personal computer; such as at your own home, 24 hours a day, 7 days a week. In
addition, customers can file for benefits on the computers in the IWD
where staff are available to assist if needed. Click on the
above link for information on filing and eligibility.
IWD has personal computers available to the public at all permanent locations for use
in developing résumés, doing career exploration, and taking typing tests
and tutorials. A number of Internet-based job seeking tools are
available, as well as access to employer Web sites and IWD job postings.
We also have a number of brochures and pamphlets. There is no cost for
any of these services. IWD computers are available to the public at the
- Testing Services -
Applying for a job that requires 40 words per minute typing speed? IWD
staff can administer – at no charge to you – proficiency tests for
- Services -
and reemployment services are designed to help persons identified as
being at risk for long-term unemployment insurance eligibility to return
to the workforce as quickly as possible. Identified claimants receive
services in Creston.
- Tax Credits -
The Work Opportunity Tax Credit (WOTC)
offers employers federal income tax credit if they hire persons from
certain qualified groups, such as persons with disabilities or persons
with low incomes. IWD staff
can assist in determining if you qualify for this hiring incentive.
- Labor Market
is available on various economic trends and occupations, including data
on prevailing wage rates and projected job outlooks.
- Work Permits -
IWD staff authorizes
and certificates of age for young people seeking to enter the job
Should your place of work experience closing or restructuring, IWD staff
and its partners are ready to help you make the transition to other
employment. Laid-off workers are provided access to services, including
financial support and training.
- Veterans Services -
Our Veteran Service Representative coordinates all services provided to veterans, including
counseling, testing, and identifying training and employment
- PROMISE JOBS -
PROMISE JOBS is Iowa’s
program to help Family Investment Program (FIP) recipients receive job
and training information and assistance to become self-sufficient.
Region 14 Home Page | Site Map
Iowa Workforce Development Region 14