12 Unemployment Insurance Information
Claims for Unemployment Insurance
benefits can be filed at any of the three offices in Region 12. You must
meet the following criteria (IWD will help you determine this criteria):
Be totally or partially unemployed;
Have worked and earned a certain
amount of wages in work covered by unemployment insurance in the last 15
to 18 months;
Have lost your job through no fault
of your own; and
Be able and available for work if
offered to you.
In some cases, you must also be
registered for work at your local Workforce Development Center, and be
actively seeking work.
How To File Your Claim:
There are currently a couple ways to file a claim
for unemployment insurance benefits:
1. File an
Unemployment Insurance Claim online Allows customers to
perform this task from any personal computer with an Internet
connection, 24 hours a day, seven days a week.
2. Iowa Workforce Development Center has an Intranet application allowing customers to self-enter
their application for Unemployment Insurance and work registration during
regular business hours, Monday through Friday.
No matter which way you choose to file your
Unemployment Insurance claim, you will need the following information:
- Your Social Security number;
- The name of your last employer;
- The address of your last employer;
- The start and end dates of your last job;
- Whether or not you will receive vacation pay,
severance, etc.; and
- If you are leaving military service, you will
need a copy of your DD 214.
In all cases, you will receive a booklet called
Unemployment Insurance.” This booklet is full of information about
Unemployment Insurance benefits, eligibility requirements, and how to
report your weekly claim.
Reporting Your Weekly Claim:
Most eligible Iowans can receive
unemployment insurance benefits for up to 26 weeks, and in some cases 39
weeks. After you have provided the initial information needed to confirm
eligibility, you’ll be asked to provide additional information to continue
to receive benefits.
Each week you will call this toll-free number, (800) 850-5627 to certify
That you are unemployed or working
only reduced hours;
That you are able and available to
That you have not refused any job
offers or referrals;
That you are actively looking for
work (unless waived); and
That you are reporting any pay or
A computerized Voice Response Unit will
answer and a prerecorded message will ask you the eligibility questions
one at a time.
For questions and assistance with your claim, contact
Monday through Thursday - 8am - 8pm
Friday - 8am - 7pm
Saturday - 9am - 2pm
For a Virtual Access Point location near you, please
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