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Iowa Workforce Development
Region 12

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Region 12
IowaWORKS Center


Business Services

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IowaWORKS is much more than just the "unemployment office." The mission of Iowa Workforce Development is to provide quality, customer-driven services that support prosperity, productivity, health and safety for Iowans.

Services for employers in Region 12 include:

  • IowaWORKS—A one-stop internet resource for Iowa business.  Use IowaWORKS to submit job orders electronically, access a variety of forms and publications, find wage information, link your website to our Business Directory, and more.
  • Recruiting—IWD Staff seeks to match job seekers against the employment needs of prospective employers and to make appropriate referrals. No fees are charged. Job listed with IWD are posted in local offices and on several internet sites: IowaJobs, the "Local Job Opportunities" section of this website and
  • Career and Employment Fairs—Annual career and employment fairs in Region 12 are usually held in the spring and offer employers and job seekers the opportunity to interact at a single location. Employers are charged a nominal fee to cover advertising costs.
  • Testing Services—Planning to hire a new secretary who must be able to type 65 words per minute? IWD staff can administer—at no charge to the employer or the job seeker—proficiency testing for typing, 10-key, and data entry. IWD has access to several tools for assisting job seekers who want to identify skills, abilities and interests for employment, including the “Iowa Choices” software program.
  • OPAC®The Office Proficiency Assessment and Certification System (OPAC) is the premier PC and office skills testing suite. With an array of over 30 tests the OPAC System is the perfect tool to measure job applicant PC and office skills.
  • Reverse Referrals—This service directs all interested job seekers to apply for openings at the IWD offices, freeing the employer’s time for other tasks.
  • WorkKeys® and Accuvision—Systems developed by American College Testing (ACT) to document and improve work place skills. WorkKeys® is implemented in three steps: job profiling, assessments, and training targets. WorkKeys® allows employers to screen employees with needed skills, determine training needs of entry level and current employees and provide schools with information on how to prepare students for the workplace. For more information about WorkKeys® and Accuvision in Region 12, contact Jon Murad at (712) 233-9030.
  • Tax Credits—The Work Opportunity Tax Credit (WOTC) and Welfare-to-Work Tax Credit (WtWTC) offer employers federal income tax credit if they hire persons from certain eligibility groups such as low income persons or persons with disabilities.
  • Labor Market Information—Current labor market information is available on various economic trends and occupations including data on prevailing wage rates and projected job outlooks.
  • Free Space—Want to interview or test prospective applicants away from your office? IWD offers free meeting rooms to employers for job interviews (when available) and Resource Center space for employers to display and distribute job information.
  • Employer’s Council of Iowa (ECI)—This group of local employers holds regular meetings to discuss common concerns and to sponsor seminars on topics of interest.
  • Child Labor Forms—IWD staff issues work permits and certificates of age for employers who wish to hire young people under 18 years of age just entering the job market.
  • Business Closings/Downsizing—Should your business experience a closing or restructuring, IWD staff and its partners are ready to help employees make the transition to other employment. Laid-off workers are provided access to services including financial support and training.
  • Tax Liability Information—Region 12 has two tax liability specialists. Amie Lovrien can be reached from 8:00 A.M. to 4:30 P.M., Monday through Friday at (712) 233-9032. Rhonda Hauge can be reached from 8:00 A.M. to 4:30 P.M., Monday through Friday at (712) 233-9046.
  • Unemployment Insurance Tax Forms and Publications—A number of commonly required or requested forms are available on-line.
  • Veterans Services—The Veterans Services Representatives can assist you with all levels of staffing needs through the use of a statewide database. They can also provide information concerning employment rules and regulations pertaining to veterans.
  • Benefit Payment Control Investigation—Through its fraud detection program, Iowa Workforce Development (IWD) attempts to prevent and detect benefits paid through error by IWD or through willful misrepresentation or error by the claimant or others.

    Assistance can be attained by calling (712) 233-9030 for information regarding wage cross matches, border checks and regular investigations.

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Iowa Workforce Development Region 12


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