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Iowa Workforce Development
Web Site Privacy Statement

Iowa Workforce Development QRGeneral Information
Iowa Workforce Development (IWD) analyzes information about visitors to our sites using server log files, cookies and scripts. This information is used for accountability measurements, and to help us improve the quality of our sites and the technological infrastructure needed to support them. Government agencies may request personally identifiable information from you in order to provide requested services, but such information is handled as it would be on an in-person visit to a government office. Iowa Workforce Development (IWD) is not responsible for the interception or use by third parties of information sent electronically. IWD is responsible for maintaining the confidentiality of personally identifiable information in its possession pursuant to the requirements of Section 96.11(6) Iowa Code, Chapter 22 and Federal Law. IWD is not responsible for the use and actions of third parties who have obtained public records and information from IWD.

Personally Identifiable Information
Information obtained by Iowa Workforce Development from any individual or employer is generally confidential and is not published or open for public inspection. Some information retained by IWD is open to public inspection.

Iowa Workforce Development will release information provided by individuals or employers to an individual upon request, if the information concerns the individual. Information will also be provided to various federal and state agencies upon request if Iowa Workforce Development is required to provide it by law, rule or regulation. IWD will send information to a third party at the request of the individual concerning that individual. We will send your e-mail inquiry to another government agency if that agency is the appropriate one to provide assistance for you.

Personally identifiable information that is collected by Iowa Workforce Development is subject to these principles and policies:

1. The information collected should only be that necessary to provide the information or services sought by a requester, just as a person might provide such information when visiting a governmental office in person. The information collected is subject to the same controls and uses as when collected by governmental offices visited in person, again subject to the access and confidentiality provisions of the Iowa Code, Iowa Administrative Rules and Federal law. Visitors do not generally have to provide personal information to visit Iowa Workforce Development web sites or download information made available to the general public.

2. Various commercial, governmental and non-profit  Web sites may be linked through Iowa Workforce Development. These sites may not be subject to the same laws, policies and principles as IWD. Visitors to those sites may wish to check their privacy statements and be cautious about providing personally identifiable information.

3. The department believes that personal information obtained from customers on its sites should be protected to the maximum extent possible, and that customers should be aware of the use of the information collected. This statement summarizes this information. If you have questions regarding the information, please contact the department by Telephone: (515) 281-5387 or (800) JOB-IOWA.

In order to maximize the security of the information presented, customers should:

a) Take necessary care to protect the confidentiality of any identification number or password that is used, and

b) If using a public access computer (such as in a library), take steps to “log off” the browser when exiting the application.

c) Not send confidential personal information as Social Security numbers via e-mail or by other unencrypted means.

Confidential data will be encrypted though the use of digital certificates. Communication between your browser (e.g. Internet Explorer, Netscape Navigator, FireFox or Safari) and our servers that involve any personal or confidential data use Secure Socket Layer (SSL) technology. Confidential information should only be submitted when specifically required.

Data Collected

Information obtained from the customer will include data necessary to authenticate the customer’s identification and/or data provided by the customer to complete the necessary online activity. In addition, a limited amount of data will be collected to improve marketing and to assist in technical support of the site. This may include the Internet Protocol (IP) number and domain name from where you are accessing, the date and time of the transaction and the site referring you to the department’s site.

Cookies and Sessions

The department does use cookies for statistical analysis, and to move data from page to page where necessary in some of our online applications. This is sometimes done in a secure environment and “cookies” or “session values” are often destroyed when the user exits the application. If an authenticated customer does not use the browser for a prolonged amount of time, such session values may be destroyed to protect the customer’s privacy. Our agency sites support  P3P, the Platform for Privacy Preferences Project developed by the World Wide Web Consortium.  View the State of Iowa Privacy Statement.

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