Question :
Why can’t I get information, or conduct all my business over the telephone?
Answer :
In order to authenticate and protect your confidential information and privacy, we need to be assured that we are talking to you about your situation. We can’t verify your identity over the phone.

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Iowa Workforce Development
1000 East Grand Avenue
Des Moines, Iowa 50319-0209
Telephone: (515) 281-5387
For Deaf and Hard Of Hearing, Use Relay 711
Copyright -All Rights Reserved

An Equal Opportunity
Auxiliary aids and services are available upon request for individuals with disabilities.