How are disputes handled?
The majority of disputes in workers’ compensation claims can be resolved by open communication between the employee, employer and insurance carrier. The employee should be able to learn the reasons for any action taken, as well as the nature of the evidence supporting the action.
If the dispute is not resolved, a contested-case proceeding may be initiated before the workers' compensation commissioner. Though not required, it is usually advisable to consider the need for legal representation when filing a contested-case proceeding.
However, before contacting an attorney or filing a contested-case proceeding, the employee is encouraged to contact a compliance administrator in the workers' compensation commissioner’s office to discuss other options.
Division of Workers' Compensation site
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